CompTIA A+ Certification

Become an A+ Certified PC Support Technician

In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ 220-901 Certification Exam. The CompTIA A+ 220-901 examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.
Successful candidates will have the knowledge required to:
 Assemble components based on customer requirements
 Install, configure and maintain devices, PCs and software for end users
 Understand the basics of networking and security/forensics
 Properly and safely diagnose, resolve and document common hardware and software issues
 Apply troubleshooting skills
 Provide appropriate customer support
 Understand the basics of virtualization, desktop imaging, and deployment


Your Instructor


Michael C. Redman
Michael C. Redman
Biography:
After graduating from the Cisco Networking Academy with honors, he’s achieved AAS degrees in Computer Networking and Network Security, as well as BS in Network Engineering. Twice awarded the National Science Foundation Scholarship; and a recognized SME by the CSIAC, CompTIA, and ISC2. He has sat on the advisory boards for both undergraduate colleges as well as served as the Chair - Cybersecurity Training Working Group for the US Army. Michael has a demonstrated ability to deliver complex technical instruction in a clear and understandable manor. This ability earned him recognition by the Southern Association of Colleges as an outstanding educator in 2010.
Michael has served as the Sr. cybersecurity advisor to a 1, 2 and 3 Star commander(s) and senior executive management regarding advanced techniques and developments in the Information Assurance / Cybersecurity arena of Automated Information Systems (AIS). Responsible to both identify risk and recommend appropriate countermeasure within the enclave, isolated and tactical computing environments of the DoD. He has a proven ability to manage highly technical staff working with multiple levels of data sensitivity [ranging from Public to Top Secret/SCI] with duties ranging from design and architecture, security engineering, installation, and integration of systems and/or enclaves.
As a fully qualified United States Marine Corps NIST Risk Management Framework (RMF) validator, Michael is responsible for the planning, organization and execution of risk management assessment for Department of Defense Independent Verification and Validation (IV&V) activities, identifying security vulnerabilities utilizing a variety of classic and modern exploit tools and techniques. He is a highly skilled IT consultant focusing on large-scale software upgrades and rollouts, network troubleshooting, modernization and design. Configuration and support for Intrusion Detection/Protection Systems, Firewalls, and Network Security. Michael has also provided network modernization and design consulting services for the Navy, Air Force and Marine Corps specializing in secure virtual infrastructure design and deployment.
Additionally, he has helped many IT professionals achieve not only their desired certifications but also, their advanced degrees in both Computer Networking and Network Security. Michael’s students have gone on to secure employment within the DoD, State, Federal and commercial arenas.

Michael is certified in and has authored courses in Cisco ICND 1 & 2, EC|Council Certified Ethical Hacker, CompTIA Security+, Network+, Linux+, and CASP, ISACA CISM, and CISA, and ISC2 CISSP and CAP. With an active TS/SCI, he’s been a speaker at the Atlanta Advanced Persistent Threat (APT) Summit, NETCOM Cybersecurity Workshop and Cybersecurity informational workshops for corporate companies like HP, Booze Allen and Northrup Grumman, Harris Communications and others.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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